Frequently Asked Questions
What is your exchange policy?Please email our customer service, shop@rossfinnco.com no later than 14 days after your purchase to be eligible for an exchange. Your item must be returned in its original packaging and must remain free of any stains or scents.
What is your refund policy?
While we hope you love all of your Ross + Finn Co. items, we understand that some things just don’t work out. If you are requesting a refund, please email shop@rossfinnco.com. Your return must take place no later than 14 days after your purchase to be eligible for a return. Your item must be returned in its original packaging and must remain free from any stains or scents.
Final Sale Items
Final sale items include: DOORBUSTERS, jewelry, and last chance items. Thank you for your understanding!
Do you offer gift cards?
Yes! We offer gift cards and we want our customers to celebrate with us! Gift cards can be purchased starting at $25. Please email shop@rossfinnco.com to grab a gift any woman is sure to love!
Shipping!
Ross + Finn Co. offers standard shipping with USPS.
You can find your tracking number by looking at your account page.
Please allow 10 business days for your item to arrive to its final destination!
What makes you different?Ross + Finn Co. was founded by two moms who know what it’s like to not want to pay for overpriced clothing. We want a look for less and we are here to make that happen! We pride ourselves in offering cute, trendy clothing for amazing prices that you can’t turn down. Order today and become a part of the Ross + Finn Co. family!